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Terms of Use

Terms and conditions governing use of our website and services

Last updated: January 2024

Agreement to Terms

By accessing or using the vague-ridge website (vague-ridge.com) and our garden care services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

vague-ridge provides professional garden care and landscaping services including lawn maintenance, hedge trimming, garden bed care, landscape design, seasonal clean-ups, and irrigation services. Service availability, pricing, and scheduling are subject to our operational capacity and terms agreed upon for each engagement.

Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behaviour includes:

  • Attempting to gain unauthorised access to our systems or data
  • Transmitting harmful code, viruses, or malicious software
  • Using automated systems to access the website without permission
  • Interfering with the proper functioning of the website
  • Collecting personal information of other users without consent

Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of vague-ridge or our content suppliers and is protected by Australian and international copyright laws.

You may view, download, and print content from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

Service Quotes and Pricing

Prices displayed on our website are indicative and may vary based on property size, condition, and specific requirements. Final pricing will be confirmed in writing before any work commences.

Quotes provided are valid for 30 days unless otherwise stated. We reserve the right to modify pricing at any time, though agreed quotes will be honoured for their validity period.

Service Agreements

Formal service agreements will be provided for ongoing maintenance contracts and larger projects. These agreements will specify:

  • Scope of services
  • Pricing and payment terms
  • Service schedule
  • Cancellation policies
  • Specific terms and conditions

Cancellation and Rescheduling

For scheduled services, we require at least 24 hours notice for cancellation or rescheduling. Cancellations with less notice may incur a fee equivalent to 50% of the scheduled service cost.

We reserve the right to reschedule services due to weather conditions, with no penalty to either party. We will contact you to arrange an alternative time as soon as practicable.

Payment Terms

Payment is due within 14 days of invoice unless otherwise agreed. For ongoing maintenance contracts, payment may be arranged via direct debit. We accept bank transfer and major credit cards.

Overdue accounts may incur interest at the rate of 2% per month. We reserve the right to suspend services for accounts more than 30 days overdue.

Liability

vague-ridge maintains comprehensive public liability insurance and workers compensation coverage. We exercise reasonable care in performing our services.

To the extent permitted by law, our liability for any claim arising from our services is limited to the cost of re-performing the relevant service or providing a refund for that service.

We are not liable for:

  • Pre-existing conditions of plants, lawns, or garden infrastructure
  • Damage resulting from factors beyond our control (weather, pests, disease)
  • Indirect or consequential losses
  • Access issues or obstructions preventing service completion

Website Disclaimer

Information on this website is provided for general purposes only. While we strive for accuracy, we make no warranties about the completeness, reliability, or suitability of this information.

The website may contain links to external sites. We are not responsible for the content or practices of linked websites.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes acceptance of the new terms.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact

For questions about these Terms of Use, please contact us:

vague-ridge
42 Banksia Avenue, Greenfield NSW 2250
Email: [email protected]

© 2024 vague-ridge. All rights reserved.

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